Feedback

We appreciate your time in completing this form and note that all responses are treated as confidential and will be used only to monitor and improve the standards and value of the training delivered and available under the GUEST program.

Course Details

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Course location is required.

Booking Process & Course Information

The course objectives and assessment criteria were clearly explained when booking:






The terms and conditions were made clear on booking:






You were happy with the bookng procedure:






The pre-course information was sufficient and received in good time:






The pre-course study material was easy to follow and was revieved in good time:






You have been informed about the GUEST Program Modules and the career path options:






You have been informed about the GUEST Interior Training Record Book:








Course Content & Facilities

The facilities of the training environment were acceptable:






With regards to Health & Safety were you happy with the environment on the training centre:






The quality of the course materials were acceptable:






The quality of the course notes, visual aids and hand outs were acceptable:






The teaching environment was conducive to effective learning:






The course provides a good balance of Theory & Practical learning:






The assessments and tests corresponded with the course content and course objectives:






You had enough time to complete the tasks and learning objectives in the time allotted:








Instructor(s) & Instruction

The level of trainer support and helpfulness was as expected:






The instruction was clear and understandable and the course delivery was expected:






The trainer was effective, confident and knowledgeable:






You were happy with the interaction between the group and the trainer:






The trainer made you feel involved and gave you feedback of personal performance:






The training course was a valuable learning experience and met your expectations:








Overall Experience







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